Report a Claim
We take the stress out of claiming. Tell us what happened we handle the insurer so you can focus on what matters.
How it works.
Whether it's a fender bender, a burst pipe or something more serious the process is straightforward and we're with you at every step.
1 · Notify us
Call, email or visit our office. We log the claim immediately and confirm your cover.
2 · Send documents
We tell you exactly what the insurer needs photos, receipts, police reports, medical notes.
3 · We settle
We chase the insurer, keep you updated and confirm payment to your account.
Tell us what happened.
Complete the form and one of our claim advisors will contact you within one working day.
24/7 Emergency Line
For accidents or incidents requiring immediate assistance roadside recovery, emergency medical, or urgent property damage call us anytime:
Outside office hours our partner insurers' emergency lines operate 24/7. The relevant number is printed on your policy schedule or call us and we'll redirect you.
What to do first
- Stay safe. Don't put yourself or others at risk.
- Call emergency services for injury, fire or theft.
- Take photographs of the scene and any damage.
- Keep documents receipts, invoices, witness details.
- Notify us within 48 hours where possible.
Need to make a claim today?
Use the form above, or call our claims desk directly.